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- Q1.Why doesn't TV screen display normally?
- Because of incorrect video setting , press the “ TV System “ button to switch output TV system.
(1) If you use HDMI cable to connect TV , please choose “ 1080P “ option .
(2) If you use component video cable , please choose “720P “option .
(3) Once you choose 720P/720i or 1080P option to setup TV system , then please use composite AV cable to connect CRT TV . You maybe see unclear images, please press “ TV SYSTEM” button on the remote control to set option among PAL; NTSC or 480p resolution.
- Because of incorrect video setting , press the “ TV System “ button to switch output TV system.
- Q2.Plays video without audio.
- Because of incorrect the audio setting .
(1) If you use component video cable to connect TV , please connect composite AV cable at the same time .
(2) Some TV sets equip with separate composite and component audio inputs. Be sure that you have connected the correct one.
(3) Press AUDIObutton on the remote control to select the correct audio channel.
AL460 doesn’t support DTS formats directly , please use HDMI cable connected the amplifier , and then connect between amplifier and TV via HDMI . You could enjoy DTS audio.
- Because of incorrect the audio setting .
- Q3.Why are the attached USB devices not visible ?
- (1) Some 2.5” external hard drives need connect 2 USB ports simultaneously to operate , please use power sharing cable to connect 2 USB ports .
(2) Make sure the file system is FAT or NTFS. FAT only supports maximum 4GB file capacity, and NTFS supports more than 4GB file capacity.
- (1) Some 2.5” external hard drives need connect 2 USB ports simultaneously to operate , please use power sharing cable to connect 2 USB ports .
- Q4.Why is the subtitles garbled?
- Go to “System “ item on “ Setup” option , then enter “ Text Encoding “ option to choose correct encoding.
- Q5.Why doesn't the media player connect PC via network ?
- (1) Check the intranet network setting.
(2) Go to Apacer website to download TranscodeServer.exe , it could help media player to connect PC.
- (1) Check the intranet network setting.
- Q6.When I play the photos , how to set up background music ?
- (1) Go to “ MISC “ on “ Setup” option , then enter “Background Music “ to choose “ON” to enable this function.
(2) Please store the music and photos that you want to play in the same folder .Or go to play music at first , and then play photos.
- (1) Go to “ MISC “ on “ Setup” option , then enter “Background Music “ to choose “ON” to enable this function.
- Q7.Are the Subtitles file name the same as video file name? or do they store in the same folder?
- They need to be stored in the same folder. The Subtitles file name are the same as video file name. For example :
ABC_H264_1080P.mkv
ABC_H264_1080P_CHT.srt
ABC_H264_1080P_ENG.srt
- They need to be stored in the same folder. The Subtitles file name are the same as video file name. For example :
- Q8.If the media player connects amplifier with HDMI cable , does it support DTS audio format ?
- If Amplifier could support DTS , the video with DTS could be played.
- Q9.How to connect AL460 with Win 7?
- Please downlow downlow Win7 FW V2.7.1015 on Apacer download center.
- Q10.Do I need to install the driver in Windows 98, Windows 98SE, Windows ME, Windows 2000, Windows XP and Windows Vista environment?
- Windows ME, Windows 2000, Windows XP and Windows Vista officially support USB device. Users do not need to install drivers in these OS besides Windows 98 and Windows 98SE.
